Effective Date: July 29, 2026
This Privacy Policy describes how Aivonic AB ("Aivonic", "we") collects, uses, and shares your personal information when you visit our websites, create an account, or use our products — including Aivonic Workspace, the AivoniClaw automated back-office, our AI chat agents, and our Voice AI — on the web and in our mobile apps.
Our role under the GDPR depends on whose data it is.
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages you view, what referred you to the Site, and how you interact with it. We refer to this as “Device Information”.
We collect Device Information using cookies, log files, and web beacons/tags/pixels. When you make or attempt a purchase, we collect your name, billing address, payment information, email, and phone number (“Order Information”).
When you create an account or use Aivonic Workspace and our other products, we collect the information you provide, including your name and email address (“Account Information”), and the content you create or upload — documents, notes, messages, tasks, and board data (“Content”).
How we use Content and AI processing. We process your Content to provide the service, including to power AI features such as search, summaries, and assistant responses grounded in your own data. To do this, relevant Content and messages are processed by AI models — Aivonic’s own hosted models and, where you choose to connect them, third-party model providers whose API keys you supply. Voice AI conversations are processed on EU-hosted infrastructure for GDPR compliance. Your Content is yours: we do not sell it, and we do not use it to train third-party models.
Notifications. We deliver notifications inside the app (for example, when a teammate messages you). Automated agents notify you through the channels you connect, such as your own WhatsApp or email. Our apps do not currently send mobile device push notifications; if we add them, we will update this policy.
We use the information collected to provide, operate, and secure our products and AI features; to process orders and payments; to communicate with you; to screen for fraud; and to improve and optimize the experience.
We do not sell your personal information, and we do not use your Account Information or your Content to serve cross-context behavioural advertising or to track you across other apps and websites. On our public marketing website we use standard analytics (such as Google Analytics) to understand site usage; you can opt out of Google Analytics at Google Analytics Opt-Out.
We share your personal information with service providers who help us operate (for example, analytics and payment processing), and where required by law. We do not sell your personal information.
The current list of third parties that may process personal data on your behalf, what each one does, where it sits and the transfer mechanism that applies, is published at aivonic.ai/legal/subprocessors. We give at least 30 days’ notice before adding or replacing one, so you have the opportunity to object.
If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, contact us using the details below. Some information may be transferred and processed outside of Europe.
We retain your Account Information and Content for as long as your account is active or as needed to provide the service. When you place an order, we keep the related billing records to meet our legal and accounting obligations. You can request deletion of your data at any time (see below), and we will delete or anonymise it in accordance with GDPR unless we are legally required to retain it.
We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Our products are not intended for individuals under the age of 18.
For questions or complaints, contact us at christian@aivonic.ai, or by post: Aivonic AB, Spovgränd 1, 383 35 Mönsterås, Sweden.
Email christian@aivonic.ai with the subject "Data Deletion Request". In the app, account holders can also delete their account from settings. We process requests in accordance with GDPR.